Shipping policy

Shipping Policy

At LAMIA, our products are made to order. Each item is created specifically for you after your order is placed.

Processing Time

Orders are typically processed and prepared for production within 2–5 business days.

Personalized orders may require additional processing time if we need clarification or additional information from the customer.

Shipping Time

After your order has been produced, shipping times depend on the shipping method and destination selected at checkout.

Estimated delivery dates are provided at checkout whenever available. Please keep in mind that shipping times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside our control.

Tracking

Once your order has shipped, you will receive tracking information when tracking is available for your shipment.

Please allow some time for the carrier's tracking information to update after the package has been shipped.

Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order.

Address changes may be requested within 2 hours of purchase, but we cannot guarantee changes once production or fulfillment has begun.

LAMIA is not responsible for orders that cannot be delivered or are delivered to an incorrect address provided by the customer.

Lost, Delayed, or Delivered Packages

If your package appears to be delayed or lost in transit, please contact us so we can review the shipment and determine the appropriate next steps.

If the carrier confirms that a package was delivered to the address provided at checkout, LAMIA is not responsible for packages that are subsequently lost, stolen, or misplaced after delivery.